What services do you offer?
We offer a variety of services related to increasing the capacity of diverse individuals, organizations and communities to address issues of diversity, equity, access, inclusion and/or oppression. This involves a wide range of training, organizational development and process activities.

How much do you charge for your services?
We have a range of fees depending on if we are working in a corporate, government or not-for-profit context.

What is your location and how far will you travel to work?
We are located in Toronto, Ontario, Canada. We will travel globally to work.

How many people can attend your sessions?
We provide one on one coaching and in-house workshops for a minimum of 8 to a maximum of 20 participants.

What model/definition/framework of Cultural Competence are you using?
While our goal is to assist workplaces who require employees to develop competencies (skills, knowledge, values) for working across differences our model of cultural competence is grounded in the understandings

  • that culture is complex, dynamic, not static and therefore not always a reliable definer/indicator of peoples beliefs and needs;
  • that each individual is an intersection/combination of multiple cultural identities so knowing one aspect only gives us part of their story;
  • that as a result it is impossible to know everything about every culture and individual even when we have done research and have experiences;
  • that the most reliable approach is not to make assumptions but to solicit from individuals the meaning and impact of culture on their beliefs and needs;
  • and that while culture is more than just about race, ethnicity, gender, class, religion, dis/Ability, or sexual orientation, a strong anti-oppression analysis is required to acknowledge and address the pervasive impact of systemic barriers and treatment in society.

How do we contact you?
You can reach us by email at info@competenceconsultants.com or phone at 416 532-6752 during business hours.

I have been working with Gloria and Douglas since October, 2000. Their in-depth knowledge of cultural competence and human rights and their great teamwork results in consistently high-quality sessions. They tailor their material to the unique circumstances of the organization so that it is practical and meets the needs of the individual groups they are working with. Heres just a sampling of what our staff have had to say from recent sessions held with Gloria and Douglas:
"I liked the interaction with peers and examples of discrimination/privilege and relating it in a practical way to our work lives." "Presenters great; clearly presented, simple effective examples." "I liked everything: discussions, different views, examples from everyday life." "It ma

Dianne Mathieu
Senior Manager, Organizational Development Toronto Central Community Care Access Centre