Services

Training and Development

  • Human Rights
  • Cultural Competence
  • Anti-oppression
    • Anti-racism
    • Anti-homophobia/heterosexism
  • Conflict Resolution
    • One on One Coaching
    • Anti-harassment
    • Management and supervision

Systems Development and Review

  • Policies and procedures
  • Service delivery audits
  • Customized meeting or training process design and delivery

Conflict Management

  • Facilitation
  • Mediation
  • Investigation

I have been working with Gloria and Douglas since October, 2000. Their in-depth knowledge of cultural competence and human rights and their great teamwork results in consistently high-quality sessions. They tailor their material to the unique circumstances of the organization so that it is practical and meets the needs of the individual groups they are working with. Heres just a sampling of what our staff have had to say from recent sessions held with Gloria and Douglas:
"I liked the interaction with peers and examples of discrimination/privilege and relating it in a practical way to our work lives." "Presenters great; clearly presented, simple effective examples." "I liked everything: discussions, different views, examples from everyday life." "It ma

Dianne Mathieu
Senior Manager, Organizational Development Toronto Central Community Care Access Centre